About the Role
We're looking for an Operations Intern who thrives on keeping things running smoothly. You'll be the backbone that ensures our daily operations, processes, and workflows are seamless. From coordinating between teams to managing schedules, tracking deliverables, and solving operational challenges, you'll be at the center of it all.
If you're organized, detail-oriented, and love the idea of making everything work like clockwork, this role is for you.
What You'll Do
Coordinate daily operations - Manage schedules, meetings, and ensure all teams are aligned and on track
Track deliverables and deadlines - Keep an eye on project timelines, follow up with team members, and ensure nothing falls through the cracks
Process documentation - Create and maintain SOPs (Standard Operating Procedures), checklists, and workflow documentation
Student operations support - Help manage student enrollments, onboarding processes, and coordinate with instructors
Data management - Maintain databases, track metrics, and generate reports for leadership review
Problem-solving - Identify operational bottlenecks and work with teams to implement solutions
Be the glue - Bridge communication between different teams and ensure everyone has what they need to succeed
What We'll Teach You
We don't expect you to know everything. We'll train you in:
Project management tools (Notion, Asana, ClickUp) and workflow optimization
Process mapping, documentation best practices, and operational efficiency
Data analysis, reporting, and tracking key operational metrics
Cross-functional team coordination and stakeholder management
What we can't teach is attention to detail, organization skills, and proactive thinking. Those need to come naturally.
Who You Are
Highly organized - You're the person who color-codes their calendar and actually enjoys making to-do lists
Detail-oriented - Nothing slips past you. You catch errors before they become problems
Proactive problem-solver - You don't wait for things to break; you anticipate issues and fix them before they happen
Great communicator - You can coordinate with multiple teams, keep everyone on the same page, and aren't afraid to follow up
Tech-savvy - Comfortable with various tools and platforms, quick to learn new systems
Calm under pressure - Fast-paced environments don't stress you out, they energize you
Team player - You understand that great operations enable everyone else to do their best work
You're fluent in both Sinhala and English, able to seamlessly communicate across teams
What We're NOT Looking For
People who are disorganized or can't keep track of multiple moving parts
Anyone who needs constant hand-holding or can't work independently
Rigid thinkers who can't adapt when priorities shift or unexpected issues arise
People who think operations is boring - this role requires energy and enthusiasm
Why You'll Love It Here
You'll be working directly with founders and leadership, learning how a fast-growing startup operates from the inside. You'll gain real operational experience that goes beyond textbooks - understanding how systems, processes, and people come together to scale a business.
Stipend: LKR 30,000 - 35,000 / month
Apply now and become the operational backbone of a growing startup!