About the Role

We're looking for an Operations Intern who thrives on keeping things running smoothly. You'll be the backbone that ensures our daily operations, processes, and workflows are seamless. From coordinating between teams to managing schedules, tracking deliverables, and solving operational challenges, you'll be at the center of it all.

If you're organized, detail-oriented, and love the idea of making everything work like clockwork, this role is for you.

What You'll Do

• Coordinate daily operations - Manage schedules, meetings, and ensure all teams are aligned and on track
• Track deliverables and deadlines - Keep an eye on project timelines, follow up with team members, and ensure nothing falls through the cracks
• Process documentation - Create and maintain SOPs (Standard Operating Procedures), checklists, and workflow documentation
• Student operations support - Help manage student enrollments, onboarding processes, and coordinate with instructors
• Data management - Maintain databases, track metrics, and generate reports for leadership review
• Problem-solving - Identify operational bottlenecks and work with teams to implement solutions
• Be the glue - Bridge communication between different teams and ensure everyone has what they need to succeed

What We'll Teach You

We don't expect you to know everything. We'll train you in:

• Project management tools (Notion, Asana, ClickUp) and workflow optimization
• Process mapping, documentation best practices, and operational efficiency
• Data analysis, reporting, and tracking key operational metrics
• Cross-functional team coordination and stakeholder management

What we can't teach is attention to detail, organization skills, and proactive thinking. Those need to come naturally.

Who You Are

• Highly organized - You're the person who color-codes their calendar and actually enjoys making to-do lists
• Detail-oriented - Nothing slips past you. You catch errors before they become problems
• Proactive problem-solver - You don't wait for things to break; you anticipate issues and fix them before they happen
• Great communicator - You can coordinate with multiple teams, keep everyone on the same page, and aren't afraid to follow up
• Tech-savvy - Comfortable with various tools and platforms, quick to learn new systems
• Calm under pressure - Fast-paced environments don't stress you out, they energize you
• Team player - You understand that great operations enable everyone else to do their best work
• You're fluent in both Sinhala and English, able to seamlessly communicate across teams

What We're NOT Looking For

• People who are disorganized or can't keep track of multiple moving parts
• Anyone who needs constant hand-holding or can't work independently
• Rigid thinkers who can't adapt when priorities shift or unexpected issues arise
• People who think operations is boring - this role requires energy and enthusiasm

Why You'll Love It Here

You'll be working directly with founders and leadership, learning how a fast-growing startup operates from the inside. You'll gain real operational experience that goes beyond textbooks - understanding how systems, processes, and people come together to scale a business.

Stipend: LKR 30,000 - 35,000 / month